WiaTag

I have some customers complaining about the sudden stop of the wia tag app

the app suddenly stops sending position with every thing is on (location,network connection....etc)
right now they are handling this issue by pressing send position, when they press it every thing is back to normal

so is there is a remote way to make the phone press send position when its offline for more than a certain time?

a command or something else

thanks, it worked perfectly

another question
i read the release notes of wia tag there was this update

Turning on and off the application service and crash report are added to the Status Messages

what are the  Turning on and off the application, crash parameters that is sent to the server

i have the wiatag sending a position with Altitude, m = .....
what could be the reason?

This is a quote from WiaTag documentation.

hasan.ahmed please contact our support team (support@gurtam.com) and please attach WiaTag's log files.

We have found WiaTag becoming popular choice for customers since Coronavirus has seen many new potential customers needing a delivery solution, Logistics app, and this makes a great combination as it is less cost and not needing to purchase hardware and install.

Love the ability to send customers a QR code to activate too. Is there any chance that additional setting options could be added to this site instead of just basics?

Settings such as turning on "Additional parameters" when generating the QR code.

Currently we direct customers to a "How to" video we made showing them how to achieve this, it would be great to just do this for them when we create the QR code to send them to activate it.

Hi
this should be available under ,
Settings > User Mods > Edit user Mode and go to the section " Main Screen" , tap on Actions , and you will see the list of available actions and enable enable "scan Qr Code"
Once done Click on Action button (+) button in main screen and you should be able to select "scan QR code"

Dear ryanebeerman,

i had the same problem and i tried all possible soultions.

the best one was activate remote configuration
create a notification with connection loss type for 1 min, the action of the notification was to send a command to the unit

the notification is (send position).

whenever the unit receive the notification it will sent the position right away.

to be sure that a position is sent i created up to 7 notifications
connection loss for 1 min, 2 min .....7 min

so if the first one didint work the other one will.

these notifications had a time limitation depending on their working time

Hello,

As I can in documentation for iOS (page 25) there is no possibility to query snapshot from camera in iOS.

Is this Topic still being used for Wiatag discussions?