Logistics

Hi dear Gurtam Logistics Team,

we have a customer (the first) who realy wants to use Logistics. They deliver with 30-40 Units up to 600 orders per day with some complex rules.
They hired a consulting person to analyse their needs and help them beeing more effective and here is the list of questions regarding their needs which i personaly did not find how to solve this with Logistics. As i know that much is possible but i am just to stupied to understand it maybe you or some other readers have some comments to the needs:

1.) When driving with trucks you have to take care about the driving and pause times. Is it possible to set for example "driver can drive only 9 hours and he needs to drive not more than 4.5 hours before he needs to make a pause of 30 minutes (the lovely EU rules). At the moment we can set maximum working time but that ignores the needs of pauses....

2.) is it possible to change order of a route (or add or delete new points) when the tour already startet? (i did not find a way, but during the day it comes to the situation that something needs to be changed)

3.) it should be possible to move (drag and drop) tasks between different routes. for example route1 should go to object a but because there is no space any more the dispatcher needs to move object a to route 2. Deleting it and adding it manualy needs a lot of time and in modern html5 systems it would be cool to move it by mouse (have a look to trello.com how they solve this very cool)

4.) If a vehicle has 2 drivers on board it can work not only 9 hours but 18 hours. Can a vehicle do 2 routes per day or how can we solve this need that there are restrictions per driver but not per vehicle?

5.) a dayily problem is "blacklists" of endcustomers. They say "ok this driver we dont want to see here anymore" or "we have so heavy parcels, driver B is so perfect, please let him do our job every day"... there must be something like a negativ or positiv list that some objects should be delivered NOT by specific vehicle

6.) Is there any way to use google ETA features? Google can calculate driving time coresponding of the time of the day. Especialy in big towns its totaly different if you drive there in the morning or in the evening...

7.) our customer has some objects (30%) that dont need to be delivered "tomorrow between 15:30 and 16:00" but can be delivered "during the next 3 days". So the timeframe of delivery should be more than 24 hours for optimisation.... any idea how to solve that?

8.) where are the photos saved? is it possible to give the customer of our customer access only to HIS jobs? can notifications includes scanned delivery documents?

Uff, i think thats it.

They are delivering all kind of food and stuff to restaurants, supermarkets hotels and as i understood its realy a complex work what they are doing... Would be cool if we dont loose them to www.bringg.com which was proposed by the external consulter to use....

Best regards
Wolf.

P.s. i think you did a great job with Logistics, for me it seems that the above points are the last missing for realy complex delivery schemes....

Hi GLT (Gurtam Logistics Team)

I believe what Wolf's customer requested are standard features of a real route/delivery optimization application and we can see such functions in competitor applications. We have to add such functionalities in my eyes.

The width or height of the matrix should be no more than 25 cells.
For a premium key, which is passed by parameter "client" and signed with a private key, the limit is up to 625 matrix cells.
If you take into account traffic jams, the total number of cells should not be more than 100.

The optimal number of requests is calculated according to these limitations. For example, for 500 points, 400 requests should be made (25 * 25).

But as far as I remember, the number of requests is not billed at all.  Only the number of elements is counted.

The number of vehicles does not affect the number of requests.

And here comes the next request / question for the mobile App:
Customer complains that the mobile app should show the Timeframe when the Goods should be delivered.
The costs are totaly unimportand for the driver who delivers the goods.

From usability the drivers said:
- first priority is adress (ok)
- second Timewindow when goods should be delivered
- third "the comments and additional informations
and than the rest.

Any comments?

Wolf.

here comes the next:

how is the fuzzy logic working when creating routes? in our tests the truck is send 100km longer way because timewindow for delivery is not fittet for 2 locations 200m away from each other. So both locations could be delivered if one location is delivered 10min later than the official time window for the price of 100km less driving.
Customer is requesting to get a warning if such situations are found... manual routing by his dispatchers sees this and handle it in a economic way (deliver 10 min later but save 100km driving)

Wolf.

Hi GT

We have a customer who is a manufacturer. They want to manage their deliveries 1 month in advance. Some customers has 1 delivery per month, some 4 and some 10. It means that they deliver same order 10 times to one customer in some cases. It would be great if we can add an option in orders to tell system the repeat time of orders (permanent orders repeat every day). Another request related to this case is to plan deliveries for a month not for a day. Parameters which should be considered are: Maximum working time for a Unit/Driver, Maximum number of deliveries (some vehicles has limitation on number of deliveries). What you think?

Hi GT

It's really great if you add possibility of inserting Name, Quantity, Unit Volume, Unit Weight and Unit Cost when creating orders, then system should calculate totals and do calculations based on totals. The idea is to have mentioned fields in history of each order and can execute report based on them. The best is the possibility to create a reference book for field Name.
Another function we believe is very interesting is to add different goods as an order. for better understanding of whole idea consider one customer order to a delivery company below list:

Name of Good          Quantity          Unit Volume          Unit Weight          Unit Cost

Good #1                   5                      1                            2                          50

Good #2                   7                      3                            1                          80

So the order contain 2 different goods which should be delivered to one customer. System will calculate Totals:

Total Quantity          12
Total Volume            (5x1)+(7x3)= 26
Total Weight             (5x2)+(7x1)= 17
Total Cost                 (5x50)+(7x80)=810

Then do calculations based on Totals.

This feature will be useful specially when you want to integrate Logistics with Sales Software of delivery/distribution companies. They will push each customer's orders as Order to Logistics and each invoice (or each row of invoices) will be a row in Logistics Order.

Other partners please share your valuable opinions...

wwbusch aka Buwo worte:

May you explain more about what you have in your mind?

Here's also useful blog about blockchain in logistics I can't find such topic on your forum, so I would like to place it here.
Does anyone have any examples from real life?

Hi ,

Any possibility to add below columns to logistics report ?

+ Actual Wait time ( At each delivery point)
+ Departure time  ( From each delivery point)

Here are some client ideas from last week’s meetings.

1. Barcode reading option for driver app. Where you can take the signature and picture, the client would like to see 4-th option and that’s barcode scanner.

Currently logistics can see that let's say 10 packages are assigned to the driver but logistics can’t see did the driver actually scanned 10 packages and put them into the truck or maybe driver left some packages to the warehouse and started the delivery route.

When driver picks barcode option then there are 2 options – pickup and delivery. If he is picking up the package he will scan the barcode and the information is updated to logistics view and assured that the package is picked up from warehouse by the driver.

The second time the driver picks barcode option he takes the delivery option and scans the barcode when the package is delivered. Logistics will see what time the package was scanned in the warehouse (picked up) and what time it was delivered.

2. Signature for client document. Currently signature option opens “paint” screen and you can give signature by drawing on the screen. Basically client is giving signature but he does not see what he is signing.

For example the washing machine was delivered. So the client can upload their own invoices or proof of delivery documents and the client will sign the document.

Currently the client is giving signature but he does not see what he is signing. Was it a washing machine or something else that he confirms that he got with signature? The signature would need to go to the client document and saved in the system.

Sample here: https://blog.webnersolutions.com/wp-con … second.png

The electrical company, for example, needs to have the option to delete or add items, like 100m cable was installed and if the client asks to install 2 extra lamps the technician can add that to the uploaded document or in form on spot and take the signature that 100 m cable was installed and also 2 additional lamps were added and now client signs the document.

Agree with you,