Hello all,
As we are new here and have moved some of our clients over, we are learning as we go.
We have found how to add service interval records and repairs. This is great.
However, it is linked to your history retention plan - standard is 4 months and you can add on up to 1 year. Anything you enter regarding service or repair record disappears with your tracking history once that period is up. A client who wants to know for example, last years total repair bill or to find out when last the clutch was replaced etc - will no longer have access to that info. All the records for the maintenance will be gone.
I think this should be kept separate from the tracking history. It kind of make using it pointless. Putting in all that details and only to have it disappear.
Is there anyway around this. Please can we look at this urgently as one of my clients uses this all the time.
Many thanks
Glenn