1Тема от gchumbes

Starcom Helios

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Тема: Starcom Helios

hi i recently tried to get our Helios GPS from (Starcom Systems) connected to Wialon Hosting, support ask me to connect in UDP way, so i had to use the EAI option from the Starcom Systems routing in order to get it work (see configuration attached), so i now can see all information from those devices but the problem is that i can not send any command from the wialon platform to the devices nor EAI interface, does anyone know how to make configuration in order to be able to send commands also to helios devices?

Added after    2 minuts  39 seconds:

gchumbes пишет:

hi i recently tried to get our Helios GPS from (Starcom Systems) connected to Wialon Hosting, support ask me to connect in UDP way, so i had to use the EAI option from the Starcom Systems routing in order to get it work (see configuration attached), so i now can see all information from those devices but the problem is that i can not send any command from the wialon platform to the devices nor EAI interface, does anyone know how to make configuration in order to be able to send commands also to helios devices?

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2Ответ от Diana

Starcom Helios

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Re: Starcom Helios

gchumbes,
There are supported several commands for Helios device in Wialon :
Custom message, driver messages, query location via virtual canal (GPRS commands, link type Virtual)
It means when device just connect to server a command will be executed
Also it's possible to send Custom sms command (if your device supports it)
You can create required commands in unit properties
More details about creating and executing commands are here:
http://docs.gurtam.com/en/hosting/cms/units/aliases
http://docs.gurtam.com/en/hosting/user/monitor/cmd

A parameters for command should be described in manual.

Diana Cheley
Wialon Hosting Expert
Gurtam

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3Ответ от gchumbes

Starcom Helios

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Re: Starcom Helios

i configure STarcom Proxy (EAI) with information from Gurtam about helios configuration 193.193.165.165 port 20613, so that im capable to see information from helios gps devices, but i tried to send auto and gprs commands to devices and i get error messages from gurtam, i read starcom manual and they say that we should configure EAI proxy in udp port as client and another port as a server in order to send and recieve messages (commands) from and to gps devices, as i can see in gurtam page there is only one port information and that port let us receive messages from devices but not to send commands to them, so there is some missing information about it. Please let us know how to proceed, we need to be capable to send commands to helios



chdi пишет:

gchumbes,
There are supported several commands for Helios device in Wialon :
Custom message, driver messages, query location via virtual canal (GPRS commands, link type Virtual)
It means when device just connect to server a command will be executed
Also it's possible to send Custom sms command (if your device supports it)
You can create required commands in unit properties
More details about creating and executing commands are here:
http://docs.gurtam.com/en/hosting/cms/units/aliases
http://docs.gurtam.com/en/hosting/user/monitor/cmd

A parameters for command should be described in manual.

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4Ответ от duig

Starcom Helios

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Re: Starcom Helios

You can send SMS/Virtual commands to devices of that type.
However if Helios supports GPRS commands as well and they are described in it's protocol/manual, i suggest that you contact our HW team (support@gurtam.com) and query them to add new commands type.

Developer
Gurtam

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5Ответ от koby

Starcom Helios

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Re: Starcom Helios

Starcom systems is a good known Israeli company .
http://www.starcomsystems.com
I would like to see their devices well supported by Gurtam.
Helios is for  cars.
kylos is Asset multi purpose device.

koby

Koby Karat
Ananas Global

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6Ответ от ilma

Starcom Helios

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Re: Starcom Helios

Hello, Koby,

Starcom devices have already been supported according to the protocol: http://gurtam.com/en/gps_tracking/gps_h … ?id=helios

If you've faced any difficulties, please, send us an e-mail to support@gurtam.com.

Quality Assurance Engineer

Katsiaryna Malitskaya, koby

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7Ответ от hmanaye

Starcom Helios

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Re: Starcom Helios

hi there, I have been trying to configure my Helios Adv to connect to  Wialon Hosting but i can't get the device to connect to the server. i have used both IP and port numbers on the link http://gurtam.com/en/gps_tracking/gps_h … ?id=575673 but no luck.

does anyone have any idea
Thanks

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8Ответ от wwbusch aka Buwo

Starcom Helios

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Re: Starcom Helios

Hi hamanaye,

did you see, that device must be configured to use UDP? (Communication via UDP)?

use this tool http://id.wialon.net/ to see if your ID is receiving and you configured the device in a correct way.

If you DONT see your ID there (after setting the correct IP adress to your device) you did something wrong!

Wolf.

Politeness dictates it to write his name on a post

Сайт wwbusch aka Buwo

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9Ответ от faiz_khattak

Starcom Helios

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Re: Starcom Helios

Hi,

I want to Shift some Helios advance on gurtam, Is it possible to point the device directly to Gurtam Ip 193.193.165.165 port 20613  as per gurtam docoment (http://gurtam.com/en/gps_tracking/gps_h … ?id=575673)
or
I need to  any third party proxy (EAI)?

Becoz i tried to set one test unit but unit was not coming online, 




Thank you

  • Starcom Helios

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10Ответ от faiz_khattak

Starcom Helios

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Re: Starcom Helios

Hi,
I need help from anyone who are using Starcom helios on Gurtam, I have 1000 + unit to shift on Gurtam, Helios Basic and Helios Advance,
I tried to configure helios advance unit on on gurtam IP 193.193.165.165 with port 20613, But unit is not comming online,

Please guy let me know the procedure if it is different than what i am doing.

Thank you

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11Ответ от Baltika

Starcom Helios

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Re: Starcom Helios

Hi,

Check here : http://id.wialon.net/

Here you can check if the unit sends data ...or is connected

regards
Baltika

Сайт Baltika

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12Ответ от faiz_khattak

Starcom Helios

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Re: Starcom Helios

Hi,

Tested with Test server IP 193.193.165.167 and Port 201613,
but still no luck, not seeing any events from unit side,

  • Starcom Helios

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13Ответ от faiz_khattak

Starcom Helios

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Re: Starcom Helios

Hi,
Helios is supported on Gurtam vis UDP communication, Can any one let me know how to configure Helios for UPD communication??

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14Ответ от faiz_khattak

Starcom Helios

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Re: Starcom Helios

wwbusch aka Buwo Hi,

Can you please let me know how to configure Starcom Helios for UDP communication??

Thank you

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15Ответ от wwbusch aka Buwo

Starcom Helios

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Re: Starcom Helios

For me it seems so that you did not check the checkboxes at IP and port :-))

Did you try that and save it?
Did you try to read on a serial terminal if the device sends some kind of debug output? All beter HW i know sends some debug messages on serial port and you can check what devices is doing.

Wolf.

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Сайт wwbusch aka Buwo

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16Ответ от lukekerich

Starcom Helios

(14/10/2015 10:50:15 отредактировано lukekerich)
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Re: Starcom Helios

Nice info and knowledge base

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17Ответ от hhamedk

Starcom Helios

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Re: Starcom Helios

Hi there
A customer have some Helios devices installed on fleet and we want to check possibility of using Wialon with these devices. We don't have SMS commands to change server IP and port to Wialon. Any one can help us in this case?

Сайт hhamedk

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18Ответ от yavi

Starcom Helios

(21/03/2016 18:04:49 отредактировано yavi)
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Re: Starcom Helios

hhamedk All Starcom devices use encoded protocol. It isn't possible to point the device to Wialon directly.

But it is possible to use it with Wialon via special routing software which should be installed on the special dedicated server.
This routing software is supplied by Starcom only.
You can ask Starcom support about all nuances.

Viktor Yarovenko
Business Analyst
Wialon

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19Ответ от ssl

Starcom Helios

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Re: Starcom Helios

I have a client who wants to move helios to wialon. The units have the correct IP and Port number. However the units are not coming online on http://id.wialon.net/

if the client was on starcom previously do they need to remove the units to work on wialon.

Warmest Regards,

Yusuf.

Сайт ssl

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20Ответ от yavi

Starcom Helios

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Re: Starcom Helios

ssl All Starcom devices use encoded protocol. It isn't possible to point the device to Wialon directly.
But it is possible to use it with Wialon via special routing software which should be installed on the special dedicated server.
This routing software is supplied by Starcom only.
You can ask Starcom support about all nuances.

Viktor Yarovenko
Business Analyst
Wialon

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21Ответ от ssl

Starcom Helios

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Re: Starcom Helios

@yayi

thanks for the info. let me get in touch with them.

Warmest Regards,

Yusuf.

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22Ответ от stanleyjr

Starcom Helios

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Re: Starcom Helios

Hello lads
We setup EIA to forward Helios AVL datapackets to Gurtam platform. It takes 5 minutes only.
Easy cake.
Have a question for you, Does SMS command exist to change IP:port. All I can see on manual is to manipulate inputs / outputs.
I'd appreciate if some of you provide a list of SMS support command as change IP:port, period transmitt rates ON/ OFF, APN, etc
Regards
Stan

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23Ответ от Andi

Starcom Helios

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Re: Starcom Helios

Hello Everyone

Can anyone give step by step process for connecting Helios to Wialon ?

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24Ответ от Andi

Starcom Helios

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Re: Starcom Helios

yavi пишет:

hhamedk All Starcom devices use encoded protocol. It isn't possible to point the device to Wialon directly.

But it is possible to use it with Wialon via special routing software which should be installed on the special dedicated server.
This routing software is supplied by Starcom only.
You can ask Starcom support about all nuances.

Can you please give a brief step by step procedure? I have routing app but don't know how to use it to send data to wialon. I have starcom Helios.

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25Ответ от yavi

Starcom Helios

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Re: Starcom Helios

Andi All settings will be made by manufacturer because EAI function can be given by Starcom only.
We have already discussed it by email.

Viktor Yarovenko
Business Analyst
Wialon

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