1Тема от souleymane222

Unit-problem

(06/05/2019 13:40:11 отредактировано souleymane222)
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Тема: Unit-problem

Hello
since a few days I have a message by opening my account CMS "it is not possible to create units in the main account. You will have to go through the tool" switch the account "or" Switch Account "" and since if I create units from the CMS or from wiallon the units do not display on the wiallon platform.
thanks

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2Ответ от zark

Unit-problem

  • zark
  • zark
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Re: Unit-problem

Hello,

souleymane222 пишет:

since a few days I have a message by opening my account CMS "it is not possible to create units in the main account. You will have to go through the tool" switch the account "or" Switch Account""

Yes, we have added some new rules for unit creation. You can read more about it our blog.

since if I create units from the CMS or from wiallon the units do not display on the wiallon platform.

Most likely, they were just not added to the monitoring panel, while they should definitely be displayed in tab "Units" (both at monitoring site and CMS, but in CMS you should press "Search" button one more time to refresh displaying result).

@ Oleg Zharkovsky
Customer Service / Quality Control and Training
"Timely is the best. But still better late than never."

Сайт zark

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