1Topic by RobertoS

WhatsApp as an alert channel

  • Registered: 08/03/2016
  • Posts: 51
  • Products: Wialon Hosting
  • User Karma: 17

Topic: WhatsApp as an alert channel

Dear All

Following a client meeting today, I'm passing on the idea that the client gave.

I was telling him that the alert notifications could be delivered by email or by SMS, but that SMS would carry an additional cost.

He then asked why not deliver them through WhatsApp, his reasoning being that it is free and therefore could eliminate the cost of SMS. In the simplest form, you could select WhatsApp as the delivery channel for the alert/notification and then enter the phone number of the client. Off the bat, the idea makes sense given the fact that most people have WhatsApp, it seems like a natural communication channel and one that everybody checks very very often. So this feature could have be useful for a very large number of users.

Now to be honest, I have not a single idea if it is even possible to do this or if it would really be free.
Please add your input to this and let everyone know if you like the idea.

Best Regards

Robert

chudin, ehouse, Renato, florin1, sg-admin, Fernando Brochetto, nortinf

+7
2Reply by locationGPS

WhatsApp as an alert channel

  • Registered: 05/05/2016
  • Posts: 476
  • User Karma: 61

Re: WhatsApp as an alert channel

you have push up notifications..... but they are very very very poor sound!

It can be solved if working with whts app for us also!

thanks for offering

Locating things

0
3Reply by tata

WhatsApp as an alert channel

  • tata
  • tata
  • Gurtam
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  • Registered: 12/03/2012
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Re: WhatsApp as an alert channel

Dear RobertoS  and locationGPS , we see the relevance on this theme. The similar pole we have on another topic on the forum.
The idea is clear enough, so we will research messengers' API and try to do the best.

Tatsiana Shmihelskaya
Business Analyst, Gurtam

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4Reply by RobertoS

WhatsApp as an alert channel

  • Registered: 08/03/2016
  • Posts: 51
  • Products: Wialon Hosting
  • User Karma: 17

Re: WhatsApp as an alert channel

tata wrote:

Dear RobertoS  and locationGPS , we see the relevance on this theme. The similar pole we have on another topic on the forum.
The idea is clear enough, so we will research messengers' API and try to do the best.

Hello Tatsiana

Thank you for checking on the idea and keeping us informed if anything new happens on this idea.

Best

Robert

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5Reply by JohnG

WhatsApp as an alert channel

  • JohnG
  • JohnG
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Re: WhatsApp as an alert channel

Has there been any movement on this? I would propose that Telegram may also be one of the channels for notification.

Regards
John

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.

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6Reply by simplextech

WhatsApp as an alert channel

Re: WhatsApp as an alert channel

JohnG wrote:

Has there been any movement on this? I would propose that Telegram may also be one of the channels for notification.

Regards
John

I could see and use Telegram and/or Pushover as a alert sending mechanism.  I know lots of people that use Pushover for alerting and replacement of their corporate pagers as well. 

On the topic of notification integrations it may be "simpler" to implement a full integration with Zapier for a single point integration and utilize Zapier to then forward to whatever other service is supported through Zapier?

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7Reply by RobertoS

WhatsApp as an alert channel

  • Registered: 08/03/2016
  • Posts: 51
  • Products: Wialon Hosting
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Re: WhatsApp as an alert channel

I just happened to search on the web for WhatsApp integration and it seems that quite a few services comapnies are doing it. For example Twilio has a REST API to send messages to WhatsApp (see link: https://www.twilio.com/whatsapp/api). So on the surafce seems doable.

Robert

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8Reply by pash

WhatsApp as an alert channel

  • pash
  • pash
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  • From: Минск
  • Registered: 21/10/2016
  • Posts: 69
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Re: WhatsApp as an alert channel

We have released notifications to Telegram in the latest update.
You can find out more details in the documentation.

Pavel Chabai
Business Analyst, Gurtam

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9Reply by hhamedk

WhatsApp as an alert channel

Re: WhatsApp as an alert channel

pash wrote:

We have released notifications to Telegram in the latest update.
You can find out more details in the documentation.

It's really good to have Telegram notification on Wialon but Whatsapp better as has more users while Telegram is used only in some countries.

hhamedk's Website

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10Reply by tata

WhatsApp as an alert channel

  • tata
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  • User Karma: 507

Re: WhatsApp as an alert channel

hhamedk, we would be happy to add Whatsapp notifications too, but they don't provide with an API, that will let us implement it.
Some third-party scripts allow pushing notifications to Whatsapp, but they are not official and reliable. So we cannot use them as we cannot guarantee, that it will work correctly and clients will have a good service

Tatsiana Shmihelskaya
Business Analyst, Gurtam

lpscolombia

+1
11Reply by techdev

WhatsApp as an alert channel

Re: WhatsApp as an alert channel

tata wrote:

hhamedk, we would be happy to add Whatsapp notifications too, but they don't provide with an API, that will let us implement it.
Some third-party scripts allow pushing notifications to Whatsapp, but they are not official and reliable. So we cannot use them as we cannot guarantee, that it will work correctly and clients will have a good service


https://www.whatsapp.com/business/api

Regards

Desarrollo e integración de sistemas
System development and integration
Разработка системы и интеграция
www.techdev.cl

techdev's Website

0
12Reply by tata

WhatsApp as an alert channel

  • tata
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Re: WhatsApp as an alert channel

techdev, thank you. We will research the capabilities of this API and get back to you with, I hope, good news.

Tatsiana Shmihelskaya
Business Analyst, Gurtam

0
13Reply by tata

WhatsApp as an alert channel

  • tata
  • tata
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  • Registered: 12/03/2012
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  • User Karma: 507

Re: WhatsApp as an alert channel

The WhatsApp API by the link has limited access. We requested but have no success. Seems we have to wait when they become more open.

  • WhatsApp as an alert channel
Tatsiana Shmihelskaya
Business Analyst, Gurtam

0
14Reply by locationGPS

WhatsApp as an alert channel

  • Registered: 05/05/2016
  • Posts: 476
  • User Karma: 61

Re: WhatsApp as an alert channel

bad news

Locating things

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15Reply by chrissie

WhatsApp as an alert channel

  • From: Detroit, Michigan, US
  • Registered: 04/03/2019
  • Posts: 12
  • Products: Wialon Hostingflespi
  • User Karma: 7

Re: WhatsApp as an alert channel

Hoping this changes soon!  We have a partner with 10,000 units that would really benefit from this.  Many of their customers use yahoo mail and have issues with emails being blocked by yahoo, so this would be a great alternative for them to receive their needful notifications.

chrissie's Website

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16Reply by locationGPS

WhatsApp as an alert channel

  • Registered: 05/05/2016
  • Posts: 476
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Re: WhatsApp as an alert channel

Anything new about this?

Locating things

0
17Reply by tata

WhatsApp as an alert channel

  • tata
  • tata
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  • Registered: 12/03/2012
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  • Products: Wialon Hosting
  • User Karma: 507

Re: WhatsApp as an alert channel

I requested access to WhatsApp API again. Have no answer yet.

Tatsiana Shmihelskaya
Business Analyst, Gurtam

chrissie

+1
18Reply by locationGPS

WhatsApp as an alert channel

  • Registered: 05/05/2016
  • Posts: 476
  • User Karma: 61

Re: WhatsApp as an alert channel

send them presents

Locating things

tata, fleettracker3

+2
19Reply by chnerlemonc

WhatsApp as an alert channel

(edited by chnerlemonc 24/07/2019 12:30:40)
  • Registered: 16/07/2019
  • Posts: 1
  • User Karma: 1

Re: WhatsApp as an alert channel

Has there been any movement on this? I would propose that Telegram may also be one of the channels for notification. https://www.feshensex.com/

hasan.ahmed

+1
20Reply by hasan.ahmed

WhatsApp as an alert channel

Re: WhatsApp as an alert channel

chnerlemonc

Telegram notification already exsist

tata

+1
21Reply by hasan.ahmed

WhatsApp as an alert channel

Re: WhatsApp as an alert channel

implemented?

0
22Reply by Fernando Brochetto

WhatsApp as an alert channel

(edited by Fernando Brochetto 04/09/2020 14:46:15)
  • From: Brasil - RS
  • Registered: 28/06/2019
  • Posts: 375
  • Products: Wialon Hosting
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Re: WhatsApp as an alert channel

Hello GT, do we have any news on this?
Here in Brazil there is already lots of platforms combining whatsapp as an alert channel.

Fernando Brochetto
Technical Support, Rastreasul

fernando@rastreasul.com.br

Fernando Brochetto's Website

locationGPS

+1
23Reply by hasan.ahmed

WhatsApp as an alert channel

Re: WhatsApp as an alert channel

Fernando Brochetto wrote:

Hello GT, do we have any news on this?
Here in Brazil there is already lots of platforms combining whatsapp as an alert channel.


us too in iraq

0
24Reply by wwbusch aka Buwo

WhatsApp as an alert channel

  • From: Hamburg / Germany
  • Registered: 18/11/2011
  • Posts: 916
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Re: WhatsApp as an alert channel

there will no "free" way for using Whatsapp notifications.
They will try to commercialise this and get some fees per xxx messages. Threma (swiss secure messenger) is already charging for commercial messages to clients. Same road Whatsapp will go.
Better to use the Telegramm possibilities!

Wolf.

Politeness dictates it to write his name on a post

wwbusch aka Buwo's Website

shmi

+1
25Reply by mana

WhatsApp as an alert channel

  • mana
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Re: WhatsApp as an alert channel

Hello dear partners,

As mentioned above, we already tried to investigate the possibility of sending notifications in Whatsapp some time ago, but then the results were unsuccessful due to certain limitations.

But we plan to continue studying the issue of using WhatsApp as an alert channel (studying the WhatsApp Business API, restrictions and terms of its use), since the request is very popular and has great value for our partners.


I will keep you informed and share our progress with you.

Nastassia Maslovskaya
Business Analyst, Wialon

Fernando Brochetto

+1