Tracking devices with built-in CCTV cameras are a game-changer in the telematics world, and they've got some cool potential for inbound telemarketing.
Picture this: You're running an inbound telemarketing operation, and a customer calls in with a query about a delivery or service. With one of these devices, you know where your vehicle is and get real-time video footage of what's happening. It's like having an extra set of eyes on the situation.
Now, think about the benefits. You can provide super accurate info to your callers, improving customer service. Plus, you've got video evidence of the interaction, which can be handy for documentation and accountability.
I am just sharing my opinion!