CRM for GPS business

There's the article about CRM for eCommerce https://www.cleveroad.com/blog/crm-for- … ges-of-crm
Maybe it will be useful for you!

I wouldn't recommend anything for Wialon Hosting system other than WialonCRM!

I had a quick look at Okdesk (okdesk.ru) at the TelematiX conference. Has anyone had any experience with it?

Hey, buddy try salesforce CRM or Zoho CRM. It is recommended by big names globally. The sales team in my App Development company also uses it for maintaining client data and other important information. It's very much cost-effective and worth renting it

Hello to all Gurtam partners!

It's necessary to understand the difference between "sales processes" & support or "after-sales processes". No doubt, you need to use CRM system for sales (tracking all leads, communicate with potential clients, follow up etc). But after sales, the main questions is about providing good & efficient  service for your customers. For that thing you need to use Helpdesk or Service Desk solution.

Most of HD solutions on the market are about communications. But the main focus of fleet management integrators is "units & sensor maintenance integrated with monitoring system like Wialon" + "field service management". For that reason the best variant for integrators is Asset-Centric Field Service Solution like Okdesk.

Of course if helpdesk solution has out-of-the-box integration with Wialon it will be advantage for your choice.

You can try Okdesk (more than 50 gurtam partners have already used it). More details in Gurtam Marketplace

Here is product overview presentation

Here is link for registration for free trial

Hi Coops,
I am using OKdesk since ours last Telematix meeting and i confirm the quality of Okdesk guys work. Okdesk it is  perfect for Wialon business and not only.
I am using in several type of IT (software and hardware) applications and it is exactly what is needed  for ticketing and technician dispatching. I start as  simple Okdesk user and now i became partners and friend with the team. They are super professionals and solving any application needs in short time.
I clearly recommend to all Wialon partner this guys...