1Тема от stortiloris

Queclink gv55/gv65 plus freeze

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Тема: Queclink gv55/gv65 plus freeze

good evening.
i Use wialon platform two devices queclink, gv55 and gv65 plus. Gv55 is connected to positive and negative, while gv65 is also connected to the ignition input. It happens that several times, after 1-2 days the vehicle is parked, when it restarts the device remains sleep. It does remaining sleeping and to re-activate it, I must send the sms command to "reboot" otherwise it will not start again.
I tried to set both "deep sleep" and "light sleep" mode, but the problem remains.


Can you help me with courtesy? Thank you all.

0
2Ответ от JohnG

Queclink gv55/gv65 plus freeze

  • JohnG
  • JohnG
  • Gurtam Partner
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Re: Queclink gv55/gv65 plus freeze

I think that the issue is with the firmware if it is not waking up. If after you reboot it sees the ignition it means that when it is sleeping for some reason it is not. You could ask the manufacturer for upgraded software.

Alternative is every 12 hours have wialon send the reboot command and see if that make the device more responsive.

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.

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3Ответ от ysv

Queclink gv55/gv65 plus freeze

  • ysv
  • Gurtam Partner
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Re: Queclink gv55/gv65 plus freeze

Hi ,

Upgrade to latest F/W.

In Configuration manager tool -

+ "quick-start" settings enable heart beat settings to 10mins.
+ In global config mode > power saving , use " Low-saving"

Additionally ,  Under "watchdog" settings you can set the device to reboot at a certain time.





stortiloris пишет:

good evening.
i Use wialon platform two devices queclink, gv55 and gv65 plus. Gv55 is connected to positive and negative, while gv65 is also connected to the ignition input. It happens that several times, after 1-2 days the vehicle is parked, when it restarts the device remains sleep. It does remaining sleeping and to re-activate it, I must send the sms command to "reboot" otherwise it will not start again.
I tried to set both "deep sleep" and "light sleep" mode, but the problem remains.


Can you help me with courtesy? Thank you all.

Sint

wwbusch aka Buwo

+1